The Rationale
Behind A Corporate Brand Strategy
by Dan Polito
Around the world corporations are increasingly becoming aware of
the enhanced value that corporate branding strategies can provide
for an organization. Branding in the classic sense is all about
creating unique identities and positions for products and services,
hence distinguishing the offerings from competitors. Corporate branding
employs the same methodology and toolbox used in product branding,
but it also elevates the approach a step further into the board
room, where additional issues around stakeholder relations (shareholders,
media, competitors, governments and many others) can help the corporation
benefit from a strong and well-managed corporate branding strategy.
Not surprisingly, a strong and comprehensive corporate branding
strategy requires a high level of personal attention and commitment
from the CEO and the senior management to become fully effective
and meet the objectives.
Corporate branding is often, but wrongly, referred to as an exercise
where the company logo, the design style and color scheme are changed.
Naturally, these are important elements to evaluate and potentially
change at a later stage once the strategy has been decided upon.
It is often accompanied with a new corporate slogan, and then everyone
expects results to occur during the project. Corporate branding
is a serious undertaking that entails more skills and activities
than just an updated glossy marketing facade with empty jargon.
A strong corporate branding strategy can add significant value in
terms of helping the entire corporation and the management team
to implement the long-term vision, create unique positions in the
market place of the company and its brands, and not the least to
unlock the leadership potential within the organization. Hence a
corporate branding strategy can enable the corporation to further
leverage on its tangible and non-tangible assets leading to branding
excellence throughout the corporation.
There are thousands of unique corporate brands. Companies like Microsoft,
Intel, Singapore Airlines, Disney, CNN, Samsung, Mercedes and many
others are good examples to think of. The global financial powerhouses
HSBC and Citibank have both in recent years acquired a vast number
of companies across the globe and adopted them fully under their
international corporate brands with great success and within a surprising
short timeframe. A strong brand is about building and maintaining
strong perceptions in the minds of customers. This takes time to
establish and many resources to keep, but eventually no one remembers
what the local banks used to be called, and HSBC and Citibank manage
to transfer the brand equities from the acquired brands into their
own corporate brand equity.
An ancient and famous Indian proverb says: “If you don’t
have a goal, how can you know when you have arrived?” In order
to establish and grow a corporate brand successfully, the management
team has to track and measure the strength of the current corporate
brand and the entire brand portfolio. Research can help understand
the business landscape in more depth and serves as a foundation
for the future corporate brand strategy.
Modern research tools have become very sophisticated and at the
same time easy to employ. There is no excuse for not trying to get
a market and customer driven perspective of the brand portfolio
including the corporate brand.
There are several benefits for employing a branding strategy that
a corporation can exploit. First of all, a strong corporate brand
is no less or more than the face of the business strategy, portraying
what the corporation aims at doing and what it wants to be known
for in the market place. The corporate brand is the overall umbrella
for the corporations’ activities and encapsulates its vision,
values, personality, positioning and image among many other dimensions.
Think of HSBC, which has successfully implemented a stringent corporate
branding strategy. HSBC employs the same common expression throughout
the globe with a simple advertising strategy based on the slogan
“The world’s local bank.” This creative platform
enables the corporation to bridge between many cultural differences,
and to portray many faces of the same strategy.
A corporate branding strategy creates simplicity; it stands on top
of the brand portfolio as the ultimate identifier of the corporation.
P&G has notoriously been known for a multi-brand strategy, and
yet again, the corporate brand P&G is still what encapsulates
all activities by the company. Depending on the business strategy
and the potential need for more than a one-brand architecture in
the case of P&G, which markets many different brands under its
umbrella, a corporate brand can very often assist the corporation
and the management to focus in on the core vision and values. Once
this overall platform has been established and implemented, it serves
as a great stepping stone for revisiting any other brands in the
corporations’ portfolio -- to have a new approach to and look
at its various brand identities. This ultimately will lead to the
final brand architecture of the corporation and set the strategy
for how branding and brands will play an important role to achieve
the corporate objectives.
When the corporation decides to implement a corporate branding strategy,
some cost efficiencies can often be achieved as opposed to a large
multi-brand architecture where the corporate brand plays a smaller
or insignificant role. Today, there is a general requirement for
high level of investments to maintain efficient production capabilities
and scale in many industries (for example technology and pharmaceutical),
and to stay competitive in R&D for new products and services.
Product life cycles are getting shorter and shorter for many industries
and products, and corporations have to seek solutions to recover
their development and marketing costs within the shorter life cycles.
These factors combined are forcing corporations to evaluate their
cost structure, and a corporate branding strategy can help management
achieve its goals by bridging across product categories and services
as opposed to a multi-brand strategy.
There are obvious cost efficiencies in terms of reduced marketing
and advertising spending as the corporate brand replaces budgets
for individual product marketing efforts. Even a combined corporate
and product branding strategy can often enable management to reduce
costs and exploit synergies from a new and more focused brand architecture.
The Apple brand has established a very strong position of being
a design-driven and innovative company offering many types of products
and services. Its corporate brand encapsulates the body and soul
of the company, and the main messages use the corporate Apple brand.
Various sub-brands then help to identify the individual product
lines.
But one should carefully avoid the potential trip of streamlining
the brand portfolio just based on a raw cost perspective as secondary
effects can play a significant impact of the overall revenue stream
and on the stakeholder’s image of the corporation. The basic
guideline is based on revenue contribution of the various brands.
If profit contribution can be enhanced by reducing the number of
brands, the portfolio is too big. Reversely, if the overall profit
contribution can be enhanced by adding new brands, the portfolio
is too small. Hence an individual wish for strong corporate branding
must be evaluated carefully and all factors taken into consideration.
In the last couple of years, corporate brands have become very strong
drivers of financial value for corporations. Corporate brands by
themselves have become valuable assets on the company balance sheet
with market values very often much beyond book value.
The founder of Sony, Akio Morita, once said: “I have always
believed that the company name is the life of an enterprise. It
carries responsibility and guarantees the quality of the product.”
A strong and well-balanced corporate brand orchestrated throughout
the corporation by a passionate CEO and his team can lead to very
successful and sustainable financial results.
Dan Polito, an expert in both business and marketing strategy provides
senior leadership to clients focused on establishing a customer-centric
business model.
At Dun & Bradstreet, Dan served as Vice President of Marketing
& Communications where he led the creation of the new “Decide
With Confidence” brand repositioning which has since established
D&B as the leading global provider of innovative information
products & services delivered online. Currently, as VP of Marketing
& Communications at Reuters America, he instituted a “brand
stewardship” curriculum and training that provides comprehensive
processes, tools, guidelines and nomenclature systems for delivering
a best-of-breed experience at all customer touch points. He also
championed the company’s new KNOW. NOW. brand positioning
throughout the Americas.
Dan is an accomplished author and speaker and has served as a guest
lecturer at New York University Stern School and the New York Institute
of Technology. He can be reached at danpolito@hotmail.com
or visit http://www.danpolito.com/.
Article Source: http://EzineArticles.com/
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