Making a Hit with Your Marketing
Campaign
by Susan Freidmann
Considered a vital link in a show's promotional plan, direct marketing
is vital only if it's done right. It's certainly not as simple as
typing a letter, adding an address and stamp, and popping it in the
mail. Direct marketing specialist Debbie Bermont, president of San
Diego-based Source Communications, offers her golden rules for creating
that vital, highly successful direct marketing campaign.
There are some key golden rules to making your direct mailings
work effectively. That doesn't mean that you have to spend more
money in order to succeed. Far from it. In fact, you could find
yourself spending less -- or at least spending more strategically
-- than you may be doing at present. Here's how:
Mail to Mr. Right
There's a simple but very clear distinction between junk
mail and direct mail. Junk mail is mail that isn't wanted. Direct
mail is something that goes to the right person and is wanted. One
major key to the success of your direct mailing is to find the right
people to mail to. If you are working on a follow-up show, then
targeting the people who signed up last year would be a good place
to start. If it's a new show or a new list, your first job is to
start with a research phone call to find out who that right person
is. Even if you're using last year's list, it is still worth a telephone
call to check that your information is up to date. Don't ever rely
on anyone passing your mailer on -- it just won't happen.
Boost Your Letter
Once you've found out who to send your letter to, your
next step is to make sure that your letter works to its maximum
effect. Write it as a one-on-one dialogue. Beware of using industry
lingo that your prospect may not understand. Keep your paragraphs
short and sweet -- no more than seven lines. Break up your letter
into clearly defined subheads. And keep it to two pages in length.
Make All Your Copy Benefit-Oriented
List the benefits so they are easy to understand. And remember
that a benefit is a lot different than a feature. Features do not
have the clout that benefits do. For example, stating that "10,000
people attended our show last year" is merely a feature. Write
it in the context of a benefit: "You can have the opportunity
of making 10,000 qualified contacts in three days," and you'll
start making the impact that you want.
Repeat your offer at least three times throughout your letter:
in your headline, within the first two paragraphs, and again in
your closing paragraph. You can also include it in a "p.s."
Last, but not least, tell your prospects what the next step is and
tell them to do it today. Also include details of where to go for
more information. Your goal should be for the recipients to immediately
respond to your letter in a positive way.
Make an Impact
Your mail piece must stick out from all the rest. Yours
will not be the only piece of direct mail that lands on your prospects'
desks today. The more you can do to catch their attention, peak
their curiosity, and urge them to open the packet, the better.
One particularly effective way of doing this is to make your packet
lumpy. For example, you can include Post-it notes or candy (but
never candy that could melt!). Make it even more appealing by relating
your insert to your offer or your message. For example, insert a
bite-sized Pay Day candy bar along with the message, "Every
day's a Pay Day when you exhibit at the ABC Show!" Another
idea is to affix large plastic aspirin capsules to your mailer with
the message "Don't let this be another headache for you!"
Or include a card with a telephone ringing along with the note "Give
us a call today!"
Whatever your insert, make your message clear, make it novel, make
it fun, make it useful, and make it one that leaves a warm fuzzy
feeling -- not confetti. All that does is leave a mess!
Too Good to Miss
Create an offer that can't be refused. This may be a limited
time offer (the expiration should never be longer than 60 days),
or an offer that sets you apart from your competition, such as a
better location or a bigger booth size with early sign up. Whatever
the offer, the incentive has to be sufficiently appealing to inspire
immediate action.
Remember that there's no point in offering an outstanding incentive
if no one knows about it. So in your direct mail piece, make this
offer clear, easy to understand, easy to respond to, and relevant
for your audience.
Easy Does It
Make it as simple as possible for your prospect to respond
to you. The most effective option is a fax-back form with quick
and easy response sections. Other possibilities are a toll-free
telephone number, a postage-paid reply card, or a Web site. The
Web site might not necessarily be your direct response tool, but
it is certainly very effective as an additional interactive vehicle
for obtaining more information about the show.
Follow up by Phone
Whatever you send out, make sure you follow it up with
a telephone call to close the sale. You'll see single digit response
rates quickly turn into double digits as a result. Whoever makes
those phone calls must be professional, courteous, and well-informed
of the details of the show and the benefits of exhibiting.
Printing Essentials
There are plenty of ways to save money, time, and mistakes
when it comes to your direct mail bottom line -- and all without
compromising quality or quantity. Here are a few ideas to consider:
Save money with a printer. Pick a printer that will work with you
-- not necessarily the one that offers the lowest bid. If you don't,
you could end up sacrificing both quality and money.
Get at least three estimates from three different reputable printers.
Ask to see samples of their printing quality.
Remember that you can always negotiate a price (typically between
10 percent and 20 percent off of the price they first quote you).
For small print jobs buy your paper at a discount paper warehouse
and avoid the printer's markup.
Always supply a very detailed purchase order that includes all the
details that could be problems: price quoted, ink colors, paper
specs, space requirements, quantity, etc.
Make sure that you see a final proof before the job is printed.
When possible, supply the printer with a sample of your final art
as a guideline.
Mailing Tips
Not only does a little know-how help with your printing
procedures, but in your mailing too.
If you want to save dollars, use third-class or bulk rate. You
can save more than 70 percent of your postage cost if you can afford
the slight time delay that bulk rate demands. Deliverability of
bulk rate mail is between three and 10 days, but depending on the
city, it can be just as fast as first-class.
Make up a sample package in the early stages of your preparation
and take it down to your post office to check that it will go through
the mail system without any problems. You don't want to find this
out after you have printed 30,000 pieces!
Consider using a mail house to handle and sort your volume work.
It can save an enormous amount of your time for a relatively low
fee.
Concerned about the image of mailing bulk rate?
You can buy third-class stamps, which make a much better
impact than a metered bulk rate mark.
What's the key to your direct mail?
It's the synergistic effect of multiple hits -- whether
that's by mail, telephone, e-mail, broadcast fax, or an inexpensive
postcard reminder -- which will ultimately make the impact and make
the sale.
About The Author
Written by Susan A. Friedmann,CSP, The Tradeshow Coach,
Lake Placid, NY, author: “Meeting & Event Planning for
Dummies,” working with companies to improve their meeting
and event success through coaching, consulting and training. Go
to http://www.thetradeshowcoach.com
to sign up for a free copy of ExhibitSmart Tips of the Week. info@thetradeshowcoach.com
Article Source: http://EzineArticles.com/
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