Get More Clients using Pull
then Push Marketing
by Charlie Cook
Marketing is like rowing. You pull hard on the oars to go forward,
then lift them out of the water and push them back to finish the stroke
and get ready for the next pull. Once you’ve got the sequence
of the stroke right, you and your boat slip forward through the water
and build speed and momentum. If you push when you should be pulling,
the boat goes backwards, or, even worse, you lose your balance and
fall into the bottom of the boat.
One of the biggest mistakes people make in marketing their services
is to simply PUSH information about their services and themselves
out to prospects and hope that this will result in attracting prospects.
Unless you are already a household name and in such demand that
your phone is ringing off the hook, this approach rarely attracts
the numbers of new clients you want. The result is that most marketing
falls into the bottom of the boat instead of propelling your business
forward.
An alternative to the typical push and hope approach to marketing
is to PULL prospects in and then in the context of a growing relationship,
PUSH useful information out to them. If you want prospects to remember
your firm when they have a need for your services, start by attracting
their interest.
Generate interest by focusing on what your potential clients want
and the problems they need solved. Use this client centered marketing
strategy to pull prospects in so you can push your expertise out
to them. Give them ideas they can apply instead of information about
credentials, or past clients. Like rowing your boat, you won’t
move very far unless you repeat the sequence again and again.
Are you pulling prospects in or just pushing your information out?
Review your marketing materials to see if you have the sequence
right. Take a look at your web site, brochures, newsletters, correspondence
and proposals.
PULL TACTICS – ‘Client’ Centered
Do your marketing materials:
Begin with a clear identification of the niche market(s) you work
with?
Lead with client problems and concerns?
Use the two elements above to create a picture that your target
market can identify with?
Provide useful ideas that your target market can use and that demonstrates
your expertise?
Offer something for free that is also useful to your target market
and demonstrates your thinking?
PUSH TACTICS – ‘You’ centered
Do your marketing materials:
Focus on you, your services and staff?
Focus on glowing testimonials and your client list?
Use business speak, instead of language that anyone would understand?
Which works best? Both. The challenge is getting the emphasis and
order right. The push then pull marketing sequence that works to
move your business forward involves the following:
Create resources that pull prospects to you and your firm
Get prospects to give you their contact information (Most firms
let over 99% of the people who see their information go away and
never follow up)
Push useful information out to self-selected prospects on a regular
basis. (Remember the majority of buyers won't make a purchase until
they've had a minimum of 5-6 contacts with your firm.)
When your prospects have a compelling need, they will turn to the
firm that they’ve had regular communication with, know and
trust. At some point prospects will want more details about your
services, credentials and testimonials. But this is often the last
information you need to provide.
Use the pull then push strategy to get your marketing moving. You'll
be amazed as you watch both your prospect and client lists grow
and your business gains momentum.
2003 © In Mind Communications, LLC. All rights reserved.
About The Author
The author, Marketing Coach, Charlie Cook, helps independent
professionals and small business owners who are struggling to pull
in more clients.
Get a copy of the marketing guide, 7 Steps to Get More Clients
and Grow Your Business. Get the FREE marketing guide now:
http://www.charliecook.net
ccook@charliecook.net
Article Source: http://EzineArticles.com/
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